remote service Tag

Every skipper has experienced it: No sooner has a trip begun then some minor, and sometimes major, technical problem occurs. For quick and clear help, we offer our new tom logisch helpline. Here, you can leave a message briefly describing your problem, and tom logisch will promptly get back to you with a suitable solution. Of course, this tom logisch service is free of charge for all customers.

Our watermakers and wastewater treatment plants require winterization and frost protection, in addition to regular maintenance—especially when they are to be taken out of service for the winter months. Please be sure to notify us of your maintenance needs well in advance in order to save considerable travel costs through early planning and preparation. For our enteron® wastewater treatment plant, the following still applies: By carrying out an annual maintenance by tom logisch, the warranty period

The COVID-19 pandemic has had a significant impact on our assembly plans; we have sometimes been allowed to travel, but the owners of the yachts into which we were planning to install solutions have not; in some countries, it has been impossible to even enter the shipyards. We have therefore been forced to postpone or cancel individual installation dates. Wherever possible, we have offered assistance using German- or English-language video support instead, and most systems